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Message: <blockquote data-quote="Ayla Haag" data-source="post: 9422" data-attributes="member: 2897">eBay is generally strict about removing feedback but you can clearly state in your listings that items may be shipped from third-party suppliers like amazon cause i think this can help manage customer expectations and reduce and if you successfully resolve an issue just politely ask the customer to revise their feedback cause i think eBay allows sellers to request feedback revision under certain conditions. maybe you can use automated tools to send thank-you messages and reminders to leave positive feedback too</blockquote>