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GMB Listing got Suspended
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<blockquote data-quote="Mariela Pacocha" data-source="post: 5052" data-attributes="member: 341"><p><span style="font-size: 15px">Hi everyone,</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">We are facing a critical issue with my Google Business Profile (GBP) - WOWSTAYZ Pachmarhi Foothill Cottages and desperately need some expert advice.</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">Here's a timeline of events:</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">April 22nd: Received confirmation email from Google stating successful verification of my GBP (WOWSTAYZ Pachmarhi Foothill Cottages).</span></p><p><span style="font-size: 15px">May 2nd: Received email notification that my profile was suspended due to "policy violation" without any specific details.</span></p><p><span style="font-size: 15px">May 2nd: Emailed Google Support expressing concern and requesting clarification on the violation.</span></p><p><span style="font-size: 15px">May 3rd: Received response from Google Support confirming suspension due to policy violation but refusing to provide specific details. Suggested using the GBP appeals tool.</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">The Problem:</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">We are completely baffled by this suspension. We haven't engaged in any activities that violate Google's policies to our knowledge. The lack of transparency and specific details regarding the alleged violation is incredibly frustrating. We are a legitimate business and this suspension is severely impacting our online presence.</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">Questions:</span></p><p><span style="font-size: 15px"></span></p><p><span style="font-size: 15px">Has anyone experienced a similar situation?</span></p><p><span style="font-size: 15px">What steps can we take to identify the specific policy violation?</span></p><p><span style="font-size: 15px">Is there anything we can do beyond the appeals tool to expedite the resolution process?</span></p><p><span style="font-size: 15px">Are there any specific experts or resources you recommend for dealing with GBP suspensions?</span></p></blockquote><p></p>
[QUOTE="Mariela Pacocha, post: 5052, member: 341"] [SIZE=4]Hi everyone, We are facing a critical issue with my Google Business Profile (GBP) - WOWSTAYZ Pachmarhi Foothill Cottages and desperately need some expert advice. Here's a timeline of events: April 22nd: Received confirmation email from Google stating successful verification of my GBP (WOWSTAYZ Pachmarhi Foothill Cottages). May 2nd: Received email notification that my profile was suspended due to "policy violation" without any specific details. May 2nd: Emailed Google Support expressing concern and requesting clarification on the violation. May 3rd: Received response from Google Support confirming suspension due to policy violation but refusing to provide specific details. Suggested using the GBP appeals tool. The Problem: We are completely baffled by this suspension. We haven't engaged in any activities that violate Google's policies to our knowledge. The lack of transparency and specific details regarding the alleged violation is incredibly frustrating. We are a legitimate business and this suspension is severely impacting our online presence. Questions: Has anyone experienced a similar situation? What steps can we take to identify the specific policy violation? Is there anything we can do beyond the appeals tool to expedite the resolution process? Are there any specific experts or resources you recommend for dealing with GBP suspensions?[/SIZE] [/QUOTE]
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