THE WORST ATTACK can anyone help?

[Stepha]

Hello, a influener bought some of our products and shared it online at their own merit, unfortunately they have a HUGE HATE club!

They targetted us on Trustpilot and in the last 24 hours have lef 61 negative 1* reviews!

Our Trustpilot was at a healthy score of 4.7 and now its been teared down to 2.9!

PLEASE can anyone advise what is best to do here?

Can the negative reviews be removed as its part of an online hate campaign?

Or am i best flooding my TrustPilot with positive reviews?

Any advice i greatly appreciate!

Thank you for your help and having such a great community on here!

 

[Williamson I]

You can report those reviews to Trustpilot and get them removed.

 

[Fernando Ber]

Report those from your business trustpilot account..
Or you can reply those reviews that those are fake reviews.