Troubling at claim ads account!

Venessa

New member
Joined
Dec 9, 2024
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When i try to claim ads acc to BM the messenge pop up: "This personal ad account can't be added to Business Manager because a payment has not been made. Make your first payment and try again, or create a new ad account in Business Manager instead."
But my ads acc already paid (1$).
Does anyone know how to fix this?

p.s: My via, BM and ads acc have no restrictions at all.
 

Fidelia

New member
Joined
Dec 9, 2024
Messages
1
Points
1
This may be a platform error. Please contact customer service for support or check if the payment section of your account has actually been paid and if there are any bills you have not paid yet.
 
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