Rogers Cronin
New member
- Joined
- Apr 6, 2024
- Messages
- 20
- Points
- 1
Proof of Contact: Attached.
Proof of Transaction: Attached.
Summary: Seller provided us with an aged unlimited US eBay account that suspended within days of receipt and we worked with him extensively to unsuspend. Little did we know, he (like many providers) sent an account where the original owner's details were changed. As a result of the suspension (eBay thought the account was being taken over), eBay reverted the credentials to the owner's original details. Per eBay, as long as we are able to provide these credentials, we are able to unsuspend the account this seller sent over. We told this to the seller (attached). Instead, this seller continuously ignored us, restarted conversations, and had no idea what was going on. He is extremely difficult to speak with as he speaks in circles and simply needs to fully deliver accounts or refund us. You can see the multiple warnings in the attached starting in October 2023 and he hides behind a 100% no refund policy instead of delivering what was agreed to.
We have tried other avenues to resolve, which is why this has taken time, including extensively following up with him to try and unsuspend the account (of which he couldn't understand the concept) and a bank dispute but, of course, PayPal Friends & Family is not supported by all banks/disputes (attached). We've asked him for replacements (also attached) and he can't follow through.
Evidence: Attached.
Resolution: Full refund ($822.77). We would also take a proven US $2B limit account as he advertises and as he promised alongside our payment but he never has these in stock.
Additional.
Noting that we are now only open to a refund at this time due to the seller's unprofessional responses/feedback over the past few days regarding this issue and their overall inability to understand and resolve issues.
Proof of Transaction: Attached.
Summary: Seller provided us with an aged unlimited US eBay account that suspended within days of receipt and we worked with him extensively to unsuspend. Little did we know, he (like many providers) sent an account where the original owner's details were changed. As a result of the suspension (eBay thought the account was being taken over), eBay reverted the credentials to the owner's original details. Per eBay, as long as we are able to provide these credentials, we are able to unsuspend the account this seller sent over. We told this to the seller (attached). Instead, this seller continuously ignored us, restarted conversations, and had no idea what was going on. He is extremely difficult to speak with as he speaks in circles and simply needs to fully deliver accounts or refund us. You can see the multiple warnings in the attached starting in October 2023 and he hides behind a 100% no refund policy instead of delivering what was agreed to.
We have tried other avenues to resolve, which is why this has taken time, including extensively following up with him to try and unsuspend the account (of which he couldn't understand the concept) and a bank dispute but, of course, PayPal Friends & Family is not supported by all banks/disputes (attached). We've asked him for replacements (also attached) and he can't follow through.
Evidence: Attached.
Resolution: Full refund ($822.77). We would also take a proven US $2B limit account as he advertises and as he promised alongside our payment but he never has these in stock.
Additional.
Noting that we are now only open to a refund at this time due to the seller's unprofessional responses/feedback over the past few days regarding this issue and their overall inability to understand and resolve issues.
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