What is a canceled order on Woocommerce?

[Dane Satterfield]

I'm kind of new on woocommerce and on the dashboard I have received a 179$ order "canceled" . I didn't even receive the mail notification
What does it mean is it canceled by the user payment (but why no mail notification) or by paypal, or a error by the system?
Should i send a mail to customer?

 

[Leilani Koepp]

I guess they went all the way to payment then clicked cancel?

 

[Dane Satterfield]

Yep that's right, added name address etc but left without paying

 

[Webster Casper]

An uncompleted ''pending payment'' will change to canceled after an hour.
If you are motivated you can send the customer an email and ask him if he had problems with completing the payment.